Meet The Owner
I am Michelle, the devoted spirit behind Serene Integrative - an outpatient clinic designed with a holistic approach, catering to the complete well-being of an individual, not just the mind. My journey, both personally and professionally, has instilled in me a fervor for understanding, compassion, and resilience.
From an early age, social anxiety was my shadow, but so too was a tenacity to push through, often hidden behind laughter and a predisposition to focus on the brighter side of things. Although I excelled academically and formed bonds easily, comprehending the nuances of my surroundings and the motivations of those around me remained a challenge.
Life later introduced me to its harshest lessons, one of which was surviving an emotionally turbulent marriage. As a mother, witnessing the impact of this turmoil on my two children was heart-wrenching. My son, though reserved, navigated the world with commendable independence. My daughter, an artistic soul, grappled with both academic and relational challenges - an odyssey that led me to understand the intricacies of ADHD.
As they grew, my path became clearer. My life's trials, though overwhelming, crafted a resilience in me that I realized could be a beacon for others. With this newfound purpose, I pursued a master’s degree in clinical counseling. My subsequent role at a psychiatric residential facility expanded my understanding and scope, while my training in EMDR, CBT, DBT, Integrative psychology, and neurosciences deepened my expertise.
Today, as the proud owner of Serene Integrative, my mission is multifaceted. I strive to be a beacon for single parents, children and young adults with disabilities, couples facing relational turmoil, and anyone seeking a compassionate ear. I provide not only scholarly counsel but also wisdom drawn from personal experiences. My approach emphasizes the power of resilience, hope, and optimism, even when faced with overwhelming odds.
Join me at Serene Integrative, and let's journey towards holistic healing together.
PROVIDERS
Johanna Matthews
Johanna Matthews
Johanna Matthews
Jo is a board certified Psychiatric-Mental Health Nurse Practitioner who graduated from Walden University. Prior to becoming a Nurse Practitioner, she had 20 years of experience as a Registered Nurse with 13 of those years working in mental health. She experienced working with children ages 4-11 years; adolescents ages 12-17 years; and ad
Jo is a board certified Psychiatric-Mental Health Nurse Practitioner who graduated from Walden University. Prior to becoming a Nurse Practitioner, she had 20 years of experience as a Registered Nurse with 13 of those years working in mental health. She experienced working with children ages 4-11 years; adolescents ages 12-17 years; and adults ages 18-65+ years. On top of the Mental Health field, she is a Major in the United States Army Reserve, Army Nurses Corps with an area of concentration as a Psychiatric-Mental Health Nurse. With her military experience comes a real passion for working with military members and veterans with PTSD, TBI, and other mental health issues.
As a Nurse Practitioner, she hopes to expand her knowledge and practice with complementary and alternative modalities.
In Jo's free time, she enjoys spending time with her family, cooking, bowling, traveling, camping, and hiking with her dogs.
Courtney Haviken
Johanna Matthews
Johanna Matthews
Courtney graduated from the University North Tx with a BA in Sociology in 2006, and went on to earn her Master's degree of Social Work at California State University San Marcos in 2017. Courtney spent the first 5 years of her career working in residential treatment centers, gaining experience working with clients with dual diagnosis and
Courtney graduated from the University North Tx with a BA in Sociology in 2006, and went on to earn her Master's degree of Social Work at California State University San Marcos in 2017. Courtney spent the first 5 years of her career working in residential treatment centers, gaining experience working with clients with dual diagnosis and complex psychiatric conditions. After this, she expanded her experience to include intensive outpatient therapy, and then seeing clients in a group private practice. She found a passion walking individuals through relational trauma, helping them to heal their core issues, achieve recovery, and build lives they believed were worth living. Courtney has extensive experience teaching Dialectical Behavioral Therapy, Acceptance and Commitment Therapy, and Cognitive Behavioral Therapy. Courtney is in the process of becoming a certified DART therapist, and EMDR trained. This isn't just a profession to Courtney, it's part of her life's purpose, and she feels honored to be allowed into the most intimate parts of her client's lives. When she isn't working, Courtney enjoys being with her two young daughters, exploring the Pacific Northwest, and finding unique shops and restaurants to peruse.
Marissa Abbott
Marissa Abbott
Marissa Abbott
New to Idaho and Serene Integrative Services, Marissa brings over a decade's worth of clinical experience, including an extensive history treating trauma. Most recently, Marissa has been working as an outpatient clinical director, assisting teams to provide integrative care to best serve clients as well as assisting in the growth of ne
New to Idaho and Serene Integrative Services, Marissa brings over a decade's worth of clinical experience, including an extensive history treating trauma. Most recently, Marissa has been working as an outpatient clinical director, assisting teams to provide integrative care to best serve clients as well as assisting in the growth of new clinicians. Marissa graduated from the University of Missouri-Columbia with a BA in Psychology, received her Masters from Lincoln University and obtained ranking as a National Certified Counselor. Marissa is passionate about assisting individuals, families, and couples in reaching their full potential and decreasing their struggle and pain through a trauma informed lens while using evidence based practices. Marissa is trained in EMDR, TF-CBT, ITCT and CAMs. When Marissa is not providing mental health services, she enjoys spending time with her family and dog, especially in nature.
Dana Davis
Marissa Abbott
Marissa Abbott
Dana has a strong background in physical fitness and mindfulness as she was graduated from Fresno State University in 2000. After a career as a personal trainer and group fitness instructor, she obtained her Masters Degree in Clinical Mental Health from St. Bonaventure University in 2022. She has been working as an LPC in Sandpoint rece
Dana has a strong background in physical fitness and mindfulness as she was graduated from Fresno State University in 2000. After a career as a personal trainer and group fitness instructor, she obtained her Masters Degree in Clinical Mental Health from St. Bonaventure University in 2022. She has been working as an LPC in Sandpoint recently specializing in Canine and Equine Assisted therapy. She enjoys working with clients of all ages from children to adults and enjoys utilizing the theories of CBT and DBT in sessions. In her free time, Dana loves to spend time with her husband Eric, their two grown sons, their five dogs, and eight horses.
Paraprofessionals
Mike Von Lintig
Elizabeth Mallinen
Elizabeth Mallinen
After spending 7 years as a wildland firefighter Mike decided to get into the mental health field. He spent 4 years as a program manager, then he transitioned into his role as program director for a few of the treatment centers in North Idaho
Psychology always interested him as he spent his days at the University of Idaho studying psychol
After spending 7 years as a wildland firefighter Mike decided to get into the mental health field. He spent 4 years as a program manager, then he transitioned into his role as program director for a few of the treatment centers in North Idaho
Psychology always interested him as he spent his days at the University of Idaho studying psychology and economics.
Mike is proud to be a part of the Serene Integrative Health family and loves building relationships with clients and their families. He believes the best part of his job is when he gets to watch someone overcome challenges they have struggled with throughout most of their life.
In his spare time you can find Mike hiking, running, mountain biking, watching hockey or football, skiing, and/or challenging himself in some way.
Elizabeth Mallinen
Elizabeth Mallinen
Elizabeth Mallinen
Prior to joining Serene Integrative, Elizabeth worked in special education for the past 7 years.
She began working at the High School level with non-verbal students on the autism spectrum and decided to obtain her degree in special education in 2018 and completed it in 2022.
After working in the school districts, she was happy to hear abou
Prior to joining Serene Integrative, Elizabeth worked in special education for the past 7 years.
She began working at the High School level with non-verbal students on the autism spectrum and decided to obtain her degree in special education in 2018 and completed it in 2022.
After working in the school districts, she was happy to hear about a new opportunity to help clients with varying issues at Serene. After meeting with several members of the Serene Team it became obvious that this opportunity was something that she wanted to be a part of.
When Elizabeth is not at work, she can be found enjoying the beautiful outdoors. She loves camping, boating, gardening, skiing, and hiking.
She is constantly amazed at the variety of outdoor areas available for everyone to enjoy in CDA!
PARAPROFESSIONALS
John Boykin
Meghan Kelly
John Boykin
John Boykin is a USAF Veteran, a retired law enforcement officer and a volunteer fire fighter. He has dedicated his entire life to helping people and will continue to do that with this career. John is an avid outdoorsman and enjoys sharing his knowledge and experience with others.
Sheila Mack
Meghan Kelly
John Boykin
Sheila Mack has a varied background; she worked 12 years as a public-school teacher at the middle school level, she then transitioned to working with children and adults with developmental disabilities. She spent 7.5 years in program coordination/case management for a residential habilitation agency supporting adults with developmental d
Sheila Mack has a varied background; she worked 12 years as a public-school teacher at the middle school level, she then transitioned to working with children and adults with developmental disabilities. She spent 7.5 years in program coordination/case management for a residential habilitation agency supporting adults with developmental disabilities. She then conducted assessments to determine Medicaid eligibility for children and adults with developmental disabilities in Idaho. Sheila is excited to be providing direct support to the clients of Serene Integrative Services.
When not working, Sheila enjoys spending time with her family and friends. This could be spent at the lake, out camping or out hunting. She also enjoys “dancing in the streets” with the Blazen Divaz, watch for her/them in local parades.
Meghan Kelly
Meghan Kelly
Daniel Kahler
Meghan graduated from the University of Idaho with a Bachelor’s degree in Criminology and a minor in Sociology in 2023. After having stayed in Moscow after graduation and working as an Optometric Technician in a local eye clinic, she recently relocated back to the Coeur d’Alene area. Meghan has had a passion for mental health for as long
Meghan graduated from the University of Idaho with a Bachelor’s degree in Criminology and a minor in Sociology in 2023. After having stayed in Moscow after graduation and working as an Optometric Technician in a local eye clinic, she recently relocated back to the Coeur d’Alene area. Meghan has had a passion for mental health for as long as she can remember, and she is excited to get the opportunity to take on a Mentor position with Serene Integrative, working with clients to overcome challenges in their everyday lives. With her, she brings her empathetic personality and her love for helping others, and she is greatly looking forward to helping individuals in all walks of life. In her free time, Meghan likes to spend time with her family and friends, go on runs, hike new spots, and educate herself on new topics.
Daniel Kahler
Daniel Kahler
Daniel Kahler
Barkley Davis
Daniel Kahler
Barkley Davis
Barkley is a 3-year-old golden retriever who has been working with her owner Dana from the age of 4 months. She loves human interaction and helping clients feel comfortable in the therapy environment. She has a sweet disposition and loves pets and snuggles that can help clients regulate emotion while conversing with therapist, In her s
Barkley is a 3-year-old golden retriever who has been working with her owner Dana from the age of 4 months. She loves human interaction and helping clients feel comfortable in the therapy environment. She has a sweet disposition and loves pets and snuggles that can help clients regulate emotion while conversing with therapist, In her spare time, Barkley can be seen running around with her sibling dogs and horses, she loves to swim and she especially loves to fetch her B-A-L-L.
Medical Assistant
Caytie Kaye
Caytie is a Certified Medical Assistant and has been for over 8 years.
She has spent most of her career working in pediatrics and is excited
for the transition to family practice working alongside Yendi Labelle, ARNP. Before she became a CMA she was a CNA working in-home taking care of people of all ages that just needed a little extra he
Caytie is a Certified Medical Assistant and has been for over 8 years.
She has spent most of her career working in pediatrics and is excited
for the transition to family practice working alongside Yendi Labelle, ARNP. Before she became a CMA she was a CNA working in-home taking care of people of all ages that just needed a little extra help with their day-to-day tasks.
Caytie is extremely empathetic and a loyal friend. She treats everyone she meets with kindness and respect.
Outside of work, Caytie is a single parent to 3 children and loves spending time in Montana riding ATV’s, having bonfires, and enjoying time in the mountains with her family at their cabin.
OPERATIONS
Kim Kahler
Destiné Hollenback
Destiné Hollenback
Kim Kahler is the HR manager, bookkeeper, and payroll manager at Serene Integrative.
Kim received her degree in Medical Office Management over 20 years ago and has been doing bookkeeping and payroll off and on for 20 years since then. Her journey with mental health began over 30 years ago when one of her daughters was diagnosed with Autism
Kim Kahler is the HR manager, bookkeeper, and payroll manager at Serene Integrative.
Kim received her degree in Medical Office Management over 20 years ago and has been doing bookkeeping and payroll off and on for 20 years since then. Her journey with mental health began over 30 years ago when one of her daughters was diagnosed with Autism. There was not a lot of understanding or help with autism then, unlike today, but Kim sympathizes with other families going through similar challenges. Due to her personal journey with Autism, Serene has a very special place in her heart. Kim also loves how much Serene does for the Military in the community due to her husband and son being Veterans.
In her free time, Kim loves to be outdoors. She is either camping or boating with her husband and 3 dogs, If she is not there, you can find her in her garden.
Destiné Hollenback
Destiné Hollenback
Destiné Hollenback
Destiné, serving as Michelle's Executive Assistant at Serene Integrative, is a passionate and dedicated professional who firmly believes in the organization's mission to holistically support clients. Her career in the healthcare sector spans over two decades, during which she has gained extensive experience in everything from hands-on car
Destiné, serving as Michelle's Executive Assistant at Serene Integrative, is a passionate and dedicated professional who firmly believes in the organization's mission to holistically support clients. Her career in the healthcare sector spans over two decades, during which she has gained extensive experience in everything from hands-on care to management roles. Her expertise ranges from working with Senior Citizens to assisting young individuals, showcasing her versatility and commitment to improving lives.
In her role at Serene Integrative, Destiné is enthusiastic about continuing her journey of helping people enhance their lives. Outside of her professional endeavors, she is an avid craft enthusiast, enjoys reading, and dedicates time to volunteering. Destine finds joy in experiencing life through her young son's eyes, whether they're exploring local events, engaging with hands-on museums, reading together, or simply enjoying the outdoors. Her multifaceted life reflects her belief in the joy of life and the importance of community and family in personal well-being.
Tonya Ryan
Destiné Hollenback
Ian Schnick
Tonya Ryan is a part of the billing team for Serene Integrative Services. With experience in healthcare billing, her goal is to make sure every patient’s experience is smooth and hassle-free.Outside of work, she is deeply rooted in family life. She is a proud mom of two wonderful kids, and their weekends are often filled with family adve
Tonya Ryan is a part of the billing team for Serene Integrative Services. With experience in healthcare billing, her goal is to make sure every patient’s experience is smooth and hassle-free.Outside of work, she is deeply rooted in family life. She is a proud mom of two wonderful kids, and their weekends are often filled with family adventures—whether it’s hiking, baking together, or playing at the part. Her family is the biggest inspiration and helps her bring a personal touch to her work, ensuring the clients receive the care and attention they deserve.
If there are any questions about your billing, she is here to help.
Ian Schnick
Erika Ingalls
Ian Schnick
Meet Ian, with a decade of experience in the financial industry, he brings a unique blend of analytical precision and hands-on expertise to every endeavor. Known for a meticulous attention to detail
and a knack for problem-solving, Ian excels in navigating complex financial landscapes while maintaining a positive, “happy-go-lucky” attitude
Meet Ian, with a decade of experience in the financial industry, he brings a unique blend of analytical precision and hands-on expertise to every endeavor. Known for a meticulous attention to detail
and a knack for problem-solving, Ian excels in navigating complex financial landscapes while maintaining a positive, “happy-go-lucky” attitude. Outside of the office, Ian is a skilled mechanic and avid enthusiast of drift racing, mountain
biking, and RC car racing. His passion for mechanics extends beyond work, reflecting a genuine love for all things automotive. Ian also thrives on adventure and exploration, whether it’s traveling to new destinations, indulging in delicious cuisine, or diving into new learning opportunities.
Always ready for a new challenge, Ian balances their adventurous spirit with a serious approach when the situation demands, embodying a versatile blend of fun and focus.
Erika Ingalls
Erika Ingalls
Erika Ingalls
Meet Erika, the face you will see first at Serene Integrative. Erika is our front desk manager and the friendly voice on the other end of the phone.
Jim Holley
Erika Ingalls
Erika Ingalls
Jim Holley is a Business Advisor to Executives and Boards for Various ventures. Jim has over 25 years as a CEO/Corporate Officer with new startups, medium and fortune 100 companies. Diverse areas of industry experience include Juvenile products, Sports products, Medical/Health products/services, Aerospace, and Online Education.
Sherri Richardson
Sherri Richardson
Sherri Richardson
Sherri has served as a business consultant and marketing representative for nonprofit, small businesses, government agencies, and corporations for over 25 years. Her experience with the Office of Juvenile Justice and Delinquency Prevention contributed to her desire to support children's healthy growth and highest potential. She led vocati
Sherri has served as a business consultant and marketing representative for nonprofit, small businesses, government agencies, and corporations for over 25 years. Her experience with the Office of Juvenile Justice and Delinquency Prevention contributed to her desire to support children's healthy growth and highest potential. She led vocational rehabilitation efforts for over twenty years as a globally recognized specialist. Sherri is also a founder of a nonprofit in memory of her granddaughter, Presley Sullivan, supporting families in north Idaho with medically fragile babies.
With a heart for serving others, and a passion for business, Sherri believes that collaboration is an essential aspect of building strong and thriving communities. She has served on over ten boards including Chambers, Kiwanis, and Economic Development Councils. She has facilitated educational workshops on Supported Employment, Executive Functioning Skills, and The Workplace Excellence Series. Sherri facilitated a STEM Fair for middle school students at North Idaho College funded by a grant from the North Idaho Education Partnership and United Way of North Idaho. Sherri has also worked for many years as a grant writer on multiple projects including one for The ALS Association.
Sherri is proud to live in north Idaho with her husband and two harlequin Great Danes. She enjoys every moment with her five wonderful children, nine adorable grandchildren, and many amazing friends. Her hobbies include hiking, studying, and kayaking. She prides herself on her integrity and compassion for humanity. As Chief Strategy Officer at Serene Integrative, she is extremely proud to support the efforts of serving those in need, strategic planning, and fostering community partnerships.
Marketing
Lauren Holley
Lauren is the head of marketing for Serene.
She works and helps coordinate many events and is now helping us get our Non- Profit going that will benefit Mental Health and single parents in the community.
Lauren has a passion for social media growth and content creation that began in 2014.
Outside of social media, Lauren’s passion is suppor
Lauren is the head of marketing for Serene.
She works and helps coordinate many events and is now helping us get our Non- Profit going that will benefit Mental Health and single parents in the community.
Lauren has a passion for social media growth and content creation that began in 2014.
Outside of social media, Lauren’s passion is supporting and volunteering in the community working alongside other organizations like Safe Passage, Idaho Pageants and CDA Fashion Week.
Her ultimate goal is to help make CDA a better place and help the community grow anyway she can.
Outside of work, Lauren spends her time with her 2 year old daughter and enjoys traveling. Moving from Dallas Texas in 2021, she is very excited to bring her expertise to Coeur D’Alene.